Skip to main content

Connecting DocuSign to RightAsk

Connect your DocuSign account so you can send contracts for e-signature directly from RightAsk.

K
Written by Khrystyna Maryniuk

Overview

The DocuSign integration links your DocuSign account to RightAsk. Once connected, you can generate a contract with AI, review it, and send it to a recipient for e-signature — all without leaving RightAsk. The recipient receives a signing link by email from DocuSign.

Before You Start

  • You must have a DocuSign account. If you do not have one, create one at docusign.com before proceeding.

  • You must be signed in to RightAsk.

How to Connect DocuSign

  1. Select Integrations in the left sidebar.

  2. Select the Documents tab.

  3. Find the DocuSign card under Available Integrations.

  4. Select Connect DocuSign.

  5. You are redirected to DocuSign’s authorization page. Sign in to your DocuSign account if prompted.

  6. Review the permissions DocuSign requests and authorize the connection.

  7. DocuSign redirects you back to RightAsk. The DocuSign card now shows a Connected badge.

You only need to do this once. After connecting, select Manage Contracts on the card to go directly to the Contracts page.

What You Can Do After Connecting

Once DocuSign is connected, open Contracts from the Business section in the left sidebar. From there you can generate a contract using AI, edit the draft, and send it to a recipient for e-signature.

For full instructions, see Creating and sending contracts.

How to Disconnect DocuSign

  1. Select Integrations in the left sidebar and open the Documents tab.

  2. On the DocuSign card, select Disconnect.

  3. Confirm the disconnection in the dialog that appears.

Disconnecting removes RightAsk’s access to your DocuSign account. Contracts already sent are not affected and remain accessible in DocuSign.

Troubleshooting

The authorization fails and DocuSign redirects me back with an error. Select Connect DocuSign again. Make sure you are signed in to the correct DocuSign account. If the error persists, try a different browser or clear your browser cookies.

DocuSign shows Connected but I cannot send a contract. Open the Documents tab on the Integrations page. Select Disconnect, then reconnect your DocuSign account. If the issue continues, contact support.

Related Articles
Did this answer your question?